OneSimCard FAQ

We accept Visa, MasterCard, Discover, American Express and Bitcoin.

U.S. corporations can pay with company checks, ACH or wire transfer. No order will be processed until funds are cleared

For international customers with credit cards issued outside of the U.S. we require the order to be verified using the OneSimCard verification procedure. We do accept credit cards from most foreign countries.

Attention: Customers from the following countries must use Bitcoin option only (we will not accept credit cards as a form of payment): Congo, Egypt, Ghana, Lebanon, Nigeria, Pakistan, Palestine and Syria.

 

To make it simpler, you can deposit money into your OneSimCard Money Fund and then use the funds to make all purchases at OneSimCard.com including airtime recharges.

OneSimCard VoIP requires you to order a compatible Personal Extra Number (PEN). Most of the PENs we offer are OneSim VoIP enabled. You also need to have an Android phone with software version 8 or higher, or Apple device (iPhone, iPad, iPod Touch) with iOS 6.1 or higher.

Once you have an active OneSim VoIP enabled PEN, you will be able to see the option to create a OneSim VoIP account in the My SIM Cards menu of your online account. NB: YOU MUST create the 1SIM VoIP account in your account online on the "My SIM Cards" menu. Simply purchasing a PEN and  downloading the mobile app DOES NOT create the VoIP account.

Yes, You can pay with Bitcoins.

 

When paying with Bitcoins you first deposit money into your 1SIM Money Fund. Once the money is there, you can make a purchase or set an automatic recharge of you SIM card(s) or Extra Number(s).

Follow these steps:

1. Go to www.onesimcard.com and if not registered yet, register by clicking on the Register link in the upper right corner of the screen.
2. Once registered, log in to your account at www.onesimcard.com and proceed to 1SIM FUND menu.
3. Select amount you would like to add to your OneSimCard fund.
4. Click on BITCOIN button. You will be provided with few options for sending bitcoins.
5. Follow the instructions on the screen.
6. Once paid and funds are received by OneSimCard, you will be notified by email. While it usually takes no more than 2 hour for the payment to be posted to your 1SIM FUND, it could take up to 24 hours. Once you receive the confirmation email, you can log in to your OneSimCard.com account and make a purchase or recharge using the balance of your 1SIM FUND.